Download Service, you have 30 days to download your purchase. Please save a backup copy to a ZIP drive, floppy disks, etc., of the file(s) that you downloaded in case you have computer or hard disk problems.

If your product requires a serial number or unlock code, please make note of the number displayed in your order details for future reference. A confirmation email will be sent to you that will also supply this information.

If your order contains a shipped product, we will send an additional email which will include tracking information when the item is shipped. Invoices received with the product shipment may not reflect actual purchase price, but rather a list price per product.

If you have problems with your order, or have any questions or comments, please refer to the email confirmation for your order or you may contact Customer Service for assistance. (1-888-422-7233, x.33801)